Rules and service conditions

Before using the car park, please read and comply with these rules.

These rules define the conditions governing access, traffic, parking and payment in the car park. They constitute an offer to the public within the meaning of Articles 5.18 to 5.20 of Book 5 of the Belgian Civil Code. By entering or parking in the car park, after having had the opportunity to read these rules, the user accepts these conditions and agrees to comply with them in accordance with Article 5.23 of the Belgian Civil Code.

By parking a vehicle in this car park, you agree to enter into a parking contract with the service provider responsible for managing and monitoring the car park: HOUMANSOFT BV (company number BE0867562258, Boechtstraat 10, 1860 Meise). You therefore agree to comply with the parking and payment terms described in these rules.

Vehicles must be parked in accordance with the car park markings and road traffic rules. The maximum height is 2.5 metres. The accessible space is reserved for holders of a valid disabled parking card.

Rates are displayed at the car park entrance and on opark.be:

• first 15 minutes: €1.50;
• then €2.50 per hour started;
• there is no daily cap.

The following payment methods are accepted:

• debit card, credit card or contactless payment at the exit terminal;
• a parking services agreement (subscription) concluded with HOUMANSOFT BV.

Any payment made for a vehicle that is not yours cannot be refunded.

HOUMANSOFT BV, as the provider of parking and monitoring services, accepts no liability for the safety of vehicles, persons or property left in vehicles parked in the car park.

The customer is fully liable for any damage they cause to the car park or any other property and must compensate such damage in full.

If these rules are not observed, HOUMANSOFT BV reserves the right to claim compensation for any damage resulting from the breach.

The vehicle owner is responsible for paying the parking fees.

To manage the parking service, HOUMANSOFT BV processes certain personal data, including:

• the vehicle registration number;
• a photograph of the vehicle taken in the event of a breach of the rules;
• any other data relating to the provision of the service that can directly or indirectly identify a person.
• This data is kept for 30 days, except in the event of an ongoing dispute or unpaid amount. The legal basis and your rights are set out in the privacy policy on opark.be.

If you have a problem on site, press the intercom button at the entrance or exit, available 24 hours a day, 7 days a week. For any other question, use the contact form on opark.be.